FAQs
General FAQs
What is JobBuddy? How do I use it?
- You can use JobBuddy to search job from Malaysia. Simply go to our home page and type the job title, categories and/or location. Job listed in JobBuddy will appear based on your search input.
How do I register on JobBuddy?
- It is free to register with us. You may register with us by clicking here
- Existing members can login here
What if i forgot my password. How do i get it back?
- Kindly navigate to “Forgot your password” and all you need to do is filling out your registered email in the email textbox. After submitted the email address, we will send you the reset link to you immediately.
How do I change my email address?
- To change your email address, log into your account and follow below step:
- My Account – ‘Edit Account’ – Edit Email Address
How do I change my password?
- To change your email address, log into your account and follow below step:
- My Account – ‘Edit Account’ — Change Password
If I still have issue with my account, what should I do?
- If you are still facing issues with your account, feel free to email us at customerservice@jobbuddy.com.my , we will get back to you as soon as possible.
For Candidates
Can I submit my resume multiple resumes?
- Yes! You can add as many resumes as you want.
Can I create job alerts that I get in my email?
- Yes, you can create an unlimited number of job alerts based on your preferences. You can edit them, deactivate them and delete them by going to the “My Alerts” section.
Why am I not getting my job alerts?
- You can check your spam folder to make sure that our emails are not ending up in the wrong place. To make sure that you receive your job alerts, add our email address to your safe senders list.
Why am I getting so few job alerts?
- Job alerts are based on the keywords that you have used to create them. Certain industries and locations may have few job openings so you could be receiving fewer alerts. You can edit your existing job alerts or create new ones to see if you can get more results.
How do I disable or delete my job alerts?
- You can go to the job alert page, mouse-over the alert you want to modify and select “Disable” or “Delete” accordingly.
For Employers
I’ve purchased the package, the status is “Processing”, what should I do next?
- Once payment has been completed via Paypal, you can post the job immediately. See the next section below on how to start posting a job.
- The payment may take up to 30 days to be processed but you may post the job ads in advance.
Where can can I view my job posting?
- After you have post and purchased the job package, your job should appear shortly on the homepage or search jobs page.
- You can view or edit your post at your “Jobs Dashboard”.
How do I know the number of job postings left in my package?
- You can view this information on “My Account” after you login (in the “Job Package” status module ). You can also see this number at the of “Remaining” section.
How do I modify a job vacancy that I’ve already posted on the site?
- To modify a job, you need to follow these steps:
- Modify a posted job:
1. Login to your account and click on “Job Dashboard”.
2. click on “Edit”, update your job info
3. click on “Save Changes”